How can I choose who is Authorized/Unauthorized and who gets the Known/Unknown Templates?
There are two ways you can set a merchant’s Authorized/Unauthorized status. The first is in the main View Merchants section. Check the boxes next to which merchants you would like to edit, then in the upper left corner click “With Selected” and then choose your action appropriately. You can also click into a merchants profile page, staying on the first Basics tab, scroll down to the Enforcement Protocol section, and choose whether the merchant is Authorized/Unautorized as well as choose which violation template that merchant should receive, Known/Unknown.
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