If you are inside of any report or list, and you see an export option in the top right corner, you have the ability to turn whatever piece you are looking at into a scheduled report. What you will want to do is find “Export” and click on the icon that looks like a piece of mail. When you hover over this icon you’ll see “Create Email Report.” Click here. You’ll then get a pop up asking what data file format you would like the report to come through (CSV, Zip File, etc), select which email addresses you would like to receive the report, and then select the time schedule (daily, weekly, what day, time, etc). To view what scheduled reports your brand currently has setup, go to Account Information>Scheduled Reports on the left hand menu. Here you will be able to turn any of the scheduled reports off or back on, and make edits.

This is an excellent report to show the change in average advertised price for a certain product or multiple/all products in your catalog. This also shows historical pricing that can be used for reporting purposes.

You can create new contacts through the clients’ account. Here, you have options to put the user as Admin or User inside of Super.

If you would like to contact all sellers, or a group of sellers, you can do so inside of TrackStreet. You’ll want to go to the left hand menu and select Market Visibility>Merchant Info>Contact Merchants>Send Message. This functions similarly to your email. Enter a subject line, add the body of the message, check the box next to which sellers you want to notify, and then click Send Message. If you would like to send a message to all sellers, for example to notify of an upcoming MAP change, simply click the check box in the top header column. This will then automatically check the box next to all sellers. It’s important to note that your SMTP settings must be active for these messages to send.

Your general enforcement settings are system wide. If you want to alter settings for a specific merchant, you can do so inside of that merchant’s profile page. You can edit turning notices ON/OFF for a merchant and decide if notices have to be manually approved for a merchant. These merchant specific settings will overide any of the system wide enforcement settings.

If you would like to turn notices off for a specific merchant, or have their notices be manally approved first, you will need to go inside of their merhcnat profile page. Once there, stay on the Basics tab and scroll down to the section titled Enforcement Protocol. In that section there is a dropdown to turn notices ON/OFF as well as a dropdown to manually approve notices before sending. Be sure to hit save when done!

There are two ways you can set a merchant’s Authorized/Unauthorized status. The first is in the main View Merchants section. Check the boxes next to which merchants you would like to edit, then in the upper left corner click “With Selected” and then choose your action appropriately. You can also click into a merchants profile page, staying on the first Basics tab, scroll down to the Enforcement Protocol section, and choose whether the merchant is Authorized/Unautorized as well as choose which violation template that merchant should receive, Known/Unknown.